IS Managed Services
On-site & Off-site IT Infrastructure modelling
An On-site & Off-site model in managing customer’s IT infrastructure.
• End – User support
• Server & Network Monitoring / Management
• Pro-active Health monitoring
• Inventory Management
• IT Helpdesk
• Back End L3 Support
• 24/7 Operations
• Consulting
• Escalation management
Benefits
1
Improved Business Time
2
Relentless 24/7 Support
3
Incident Management
4